Shipping & Delivery
Shipping Policy
At Memory Mat™, we’re excited to deliver a piece of nostalgia straight to your doorstep. We proudly offer FREE worldwide shipping on all orders.
Orders are shipped through our trusted shipping partners, including FedEx, UPS, DHL, and DPD.
Worldwide Shipping
We currently ship to over 200 countries worldwide.
Please make sure your shipping and billing information is correct before placing your order. Memory Mat™ is not responsible for lost packages caused by incorrect shipping information entered at checkout.
If there is an issue caused by our side, we will make it right at no additional cost.
Customs Fees
Customers are responsible for any customs duties, taxes, or import fees that may apply once the order arrives in their country.
By purchasing from Memory Mat™, you acknowledge that international shipments may be subject to customs charges depending on your local regulations.
Estimated Shipping Times
Shipping times vary depending on your location.
| Region | Estimated Delivery Time |
|---|---|
| United States | 6–9 Business Days |
| Canada & Europe | 7–10 Business Days |
| Australia & New Zealand | 12–14 Business Days |
| Asia | 8–12 Business Days |
| Africa | 8–14 Business Days |
Processing Time
Orders are typically processed within 1–3 business days before shipment.
Maximum Delivery Time
Maximum estimated delivery time is 20 business days.
Please note that customs processing, holidays, weather conditions, or carrier delays may occasionally extend shipping times.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your package in real time.
Contact
If you have any questions regarding shipping or delivery, contact us anytime at: