Privacy Policy
Memory Mat™ operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Memory Mat™ is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.
Personal Information We Collect
When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you.
Depending on how you interact with our Services, we may collect:
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Contact details including your name, shipping address, billing address, phone number, and email address.
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Payment information including payment confirmations and transaction details.
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Account information such as login details and preferences.
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Order and transaction information including products viewed, added to cart, purchased, or returned.
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Communications you send to us through customer support or email.
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Device information such as IP address, browser type, and device identifiers.
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Usage information regarding how you interact with our website and Services.
How We Collect Information
We may collect personal information:
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Directly from you when you place an order, contact us, or use our Services.
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Automatically through cookies and similar tracking technologies.
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From Shopify and our service providers who help operate our store.
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From marketing and analytics partners.
How We Use Your Information
We use your personal information to:
Provide and Improve Our Services
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Process orders and payments
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Ship products
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Provide customer support
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Improve website functionality and shopping experience
Marketing & Advertising
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Send promotional emails and updates
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Show personalized advertisements related to our products
Security & Fraud Prevention
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Protect against fraudulent or unauthorized activity
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Secure transactions and accounts
Legal Compliance
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Comply with applicable laws and regulations
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Respond to lawful requests from authorities
How We Share Personal Information
We may share your information with:
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Shopify and service providers that help operate our business
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Payment processors and shipping providers
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Marketing and analytics partners
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Authorities when required by law
We do not sell your personal information.
Shopify
Our store is hosted on Shopify. Shopify processes personal information to provide and improve the Services.
To learn more about how Shopify uses your information, visit:
https://privacy.shopify.com/en
Cookies & Tracking Technologies
We use cookies and similar technologies to improve website functionality, analyze traffic, and personalize your shopping experience.
You can control cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
Children's Privacy
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children.
Data Security
We use reasonable security measures to protect your personal information. However, no online transmission or storage method is completely secure.
Your Rights
Depending on your location, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your data
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Withdraw consent for marketing communications
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Request a copy of your data
To exercise any of these rights, contact us using the information below.
International Transfers
Your information may be processed outside your country of residence, including by Shopify and our service providers.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at: